Return Policy and Guide
Ties of all kinds. . .
All Bow Ties, Neck ties, and Pocket Squares are made to order.
I offer a 15-day Money Back Guarantee if you truly feel you did not receive what you ordered. Simply return the product in its original packaging, NOT worn or used, In new condition, and you will be completely refunded your purchase price when I receive the product back.
I also provide the option to re-create the pieces you want for an exchange. (For example, you ordered a regular necktie, but when it arrived you felt it was wider than you thought. I can create a skinny necktie and will exchange it for the regular necktie at no additional cost.) We both pay for the exchange shipping costs.
Please reach out (mytiesandmore@gmail.com) and let's come up with a solution together. Thank you!
Mugs. . .
☕️ We pack our mugs securely to ensure a safe delivery, but rest assured, if a mug does arrive broken from transit, we will always replace it free of charge!! (Just send me a quick photo of the broken mug).
️☕️☕️If you have any questions, please don't hesitate to reach out mytiesandmore@gmail.com. Thank you!
Bags and Totes. . .
Tote bags are sublimated with the design of choice. They are made to order. If you feel that the bag is not what you thought it would be, simply return it, in new condition, for a refund of your purchase price. Once received, you will be refunded.
Hand Bags are one of a kind. I offer a 15-day Money Back Guarantee if you truly feel you did not receive what you ordered. Simply return the product in its original packaging, NOT used, in new condition, and you will be completely refunded your purchase price when I receive the product back.
Again, if you have any questions, or concerns, please reach out to me at mytiesandmore@gmail.com. I will do my best to make your buying experience with us a pleasure. We appreciate your business and really do want to make our customers happy.
Thank you for your time and allowing us to create for you.